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Privacy Policy

How Zhejiang Hengchuang Functional Materials Co., Ltd. handles personal information collected through www.ppeflex.com.

Last updated: 2 October 2026

1. Who we are

This website is operated by Zhejiang Hengchuang Functional Materials Co., Ltd. (“we”, “us”), No. 88 Feicui Road, Building 1, Jinnan Street, Lin'an District, Hangzhou, Zhejiang, China. We are the data controller for personal information collected through this website. For any privacy question or request, contact sales@ppeflex.com.

2. What this policy covers

It covers personal information collected when you browse www.ppeflex.com or send us an inquiry through one of our forms. It does not cover third-party websites we link to.

3. What we collect

Information you give us. Our inquiry forms ask for your name, company, email address, telephone number, product interest, destination port, quantity and your requirements. Only your name, email address and product interest are required; everything else is optional. Please do not send us trade secrets or other people’s personal information through the form.

Information collected automatically. Our web server keeps an access log recording the IP address, date and time, requested URL, referrer and browser user-agent string of each request. We use it to keep the site running, detect attacks and prevent abuse. The log is rotated and old entries are overwritten automatically, so it holds only a short rolling window of recent traffic.

What we do not collect. This website sets no cookies and uses no analytics, advertising, social-media pixels or cross-site tracking of any kind. We do not build visitor profiles and we do not use automated decision-making or profiling. Web fonts are served from our own server rather than from a third-party font CDN, so no request is made to Google or any other font provider when you load a page.

4. Why we use it, and our legal basis

PurposeInformation usedLegal basis
Answering your inquiry and preparing a quotationName, company, email, phone, product interest, port, quantity, requirementsSteps taken at your request before entering into a contract — Art. 6(1)(b) GDPR
Running, securing and debugging the websiteServer access log (IP address, time, URL, user agent)Our legitimate interest in a secure, working website — Art. 6(1)(f) GDPR
Complying with tax, accounting and export-control lawBusiness correspondence and transaction recordsCompliance with a legal obligation — Art. 6(1)(c) GDPR

Where consent is the only available basis, we will ask for it separately and you may withdraw it at any time.

5. How the inquiry form is delivered

Our forms are transmitted over HTTPS to Web3Forms (operated by Web3Creative), a form-backend service that forwards the message to our mailbox. Web3Forms acts as our data processor under a Data Processing Agreement that incorporates the EU Standard Contractual Clauses; it states that submissions are encrypted in transit and at rest, and that on its free tier submissions are retained for up to 30 days before deletion. Its infrastructure sub-processors are Amazon Web Services, Cloudflare and Hetzner.

We also receive the message as ordinary email. Our mailbox is provided by our email hosting supplier, and access to it is restricted to staff who handle export sales.

6. Who we share it with

We do not sell, rent or trade personal information, and we do not share it for advertising. It is disclosed only to:

  • the form-delivery processor described above, and our email and hosting providers, who process it on our instructions;
  • our freight forwarders, inspection bodies or banks, and only as far as needed to prepare or perform a contract you have asked us to quote or fulfil;
  • authorities, where we are legally required to disclose it.

7. International transfers

We are based in China and this website is served from a data centre in Japan. Where personal information from the EEA or the UK reaches us, the transfer is covered by an adequacy decision or by Standard Contractual Clauses with the relevant processor, together with a transfer impact assessment. Please be aware that, as an exporter, our business correspondence is stored on servers located in China, and that this involves a transfer to a third country; if that is a problem for your organisation, tell us and we will arrange an alternative channel before you send anything.

8. How long we keep it

  • Inquiry messages: kept for as long as needed to deal with your request and to maintain the business relationship, then deleted, unless we must keep them longer for tax, accounting or contract evidence.
  • Form-backend copies: deleted by the processor after about 30 days on the tier we use.
  • Server access logs: overwritten on a rolling basis within days.

9. Your rights

Subject to the law that applies to you, you may ask us to give you a copy of the personal information we hold about you, correct it, delete it, restrict or object to how we use it, or send it to another organisation in a portable format; you may also withdraw any consent you have given. Write to sales@ppeflex.com and we will respond within the time the applicable law allows, normally within 30 days. We will ask you to confirm your identity first so that we do not disclose data to the wrong person.

If you are in the EEA or the UK you may also lodge a complaint with your national data protection supervisory authority. If you are in California, you may request the categories and specific pieces of personal information we hold, and ask us to delete it; we confirm that we do not sell or share personal information as those terms are defined by the CCPA/CPRA. We do not discriminate against anyone who exercises a privacy right.

10. Security

The site is served exclusively over HTTPS with a valid TLS certificate. Data in transit is encrypted, and the processor stores form submissions encrypted at rest. We do not collect payment card details anywhere on this site. Only staff who need it can reach the mailboxes and the server; access is protected by key-based authentication. No method of transmission or storage is perfectly secure, so please send only the information we actually need for a quotation.

11. Children

This is a business-to-business website. It is not directed at children, and we do not knowingly collect personal information from anyone under 16.

12. Changes to this policy

If our practices change we will update this page and change the date at the top. Material changes that affect information we already hold will also be notified to the people concerned by email where we can.

13. Contact

Zhejiang Hengchuang Functional Materials Co., Ltd.
No. 88 Feicui Road, Building 1, Jinnan Street, Lin'an District, Hangzhou, Zhejiang, China
Email: sales@ppeflex.com
Telephone and WhatsApp: +86 158 5819 6988

Plain-language summary. We only hold what you send us through the inquiry form, plus ordinary server logs. There are no cookies, no analytics and no advertising trackers. Your message goes through a third-party form service and then arrives as email in our sales inbox, and it is used for one purpose: to quote and supply you.